Kissy Face Med Spa – Skincare Retail Refund Policy

At Kissy Face Med Spa, we are committed to providing high-quality, medical-grade skincare products. To ensure product safety, integrity, and compliance with industry standards, the following refund policy applies to all skincare products purchased through our website or in person.

No Returns or Refunds

For the health and safety of our clients, and due to the nature of skincare products, all sales are final.

We do not accept returns or issue refunds on any opened or unopened products.

Damaged or Incorrect Items

If your order arrives damaged or if you receive an incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. Upon verification, we will provide a replacement at no additional cost. Product Questions or Recommendations

To help ensure you choose the best products for your skin concerns, our licensed professionals are available to answer questions and offer product recommendations prior to purchase.

You may contact us through our website, by phone, or through our spa directly.

Call (517) 662-4193

Commitment to Quality We take pride in offering only professional-grade, results-driven skincare. Your satisfaction, safety, and trust are our top priorities.